Terms & Conditions

Welcome to Ashley Earley / Earley Literary Press, LLC ("we," "us," or "our"). These Terms and Conditions govern your use of our website www.ashleyearley.com (the “Site”) and the purchase of any books, digital content, and merchandise from our online store.

By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to make a purchase on this Site. By using the Site, you confirm that you meet this requirement.

2. Products and Services

We offer physical and digital books, artwork, and related merchandise. We strive to display product descriptions, pricing, and availability accurately. However, we do not guarantee that all content on the Site is error-free. Product availability is subject to change at any time without notice.

3. Ordering and Payment

All purchases must be paid for in full at the time of order placement. We accept most credit/debit cards, PayPal, etc. By submitting your order, you confirm that all payment and billing information is accurate and authorize us to process the payment.

4. Shipping and Delivery

Digital Goods (eBooks & Audiobooks)

Digital goods are delivered instantly via email from Squarespace after checkout.

  • You will receive two emails: a confirmation email and a separate email with your download link.

  • Please check the email address you provided at checkout, including your spam or (for Gmail users) Promotions folder if the download email doesn’t appear within 10 minutes.

  • If you haven’t received your download email within 10 minutes of purchase, please contact us at ashleycearley@gmail.com.

  • A complete and accurate billing address is required to process digital purchases (when not free).

Physical Goods (Print Books, Art Prints, Bookmarks)

Physical goods are shipped by Ashley via the selected shipping method after being sourced from reputable suppliers such as IngramSpark, Amazon, Bookvault, Vistaprint, Canva, and others.

  • You are required to provide a complete and accurate shipping address, including the full name of the recipient.

  • We are not responsible for undelivered goods resulting from inaccurate or incomplete shipping information provided at checkout.

  • If you notice an error in your shipping address, please contact us immediately. Once the package has been handed to the shipping carrier, we are no longer able to update or reroute the shipment.

  • Shipping times vary depending on the selected shipping method, delivery destination, carrier, and item weight. Estimated times are displayed at checkout.

Preordered Goods

  • Digital preorders are automatically emailed on the release date at 12:00 AM Eastern Time (US & Canada) via Squarespace or BookFunnel.

  • Print preorders are fulfilled and shipped according to the timeframe specified in the individual product descriptions and subject to the policies above.

International Deliveries

We currently ship to customers in the US, EU, Canada, Australia, New Zealand, Iceland, Norway, Switzerland, Bahrain, Egypt, South Africa, India, and Japan, including both physical and digital goods.

  • For EU orders under 150€ (excluding taxes and shipping), all taxes and duties are included in the checkout price. No additional fees will be due upon delivery.

  • For EU orders over 150€, additional customs duties or fees may apply upon delivery. These are the responsibility of the buyer.

  • We follow all local regulations and aim for full transparency in checkout pricing.

We are actively working to expand shipping to more regions, including the UK, Mexico, and South America. Currently, limited items such as eBooks, print books, and select third-party merchandise are available to customers in the UK.

If you have any questions about your order or our shipping policies, please contact us at ashleycearley@gmail.com.

5. Returns and Refunds

Digital Products (eBooks & Audiobooks)

Digital downloads are non-refundable due to their instant-access nature. Refunds will only be considered in the case of duplicate purchases. You must contact us within 48 hours at ashleycearley@gmail.com to request a duplicate purchase refund.

Print Books

  • You may cancel your order within 24 hours of purchase for a full refund.

  • After 24 hours, the order enters processing and becomes non-refundable, even in the case of damage or personalization.

  • Personalized items are final sale unless canceled within the 24-hour window.

  • Preorders may be canceled for a full refund up to two weeks prior to the stated shipping timeframe in the product description. After this window, the standard terms above apply.

Art Prints, Maps & Bookmarks

  • Orders may be canceled within 48 hours of purchase for a full refund.

  • No returns will be accepted for buyer’s remorse, unless otherwise required by law.

  • After 48 hours, your order is considered processed and may already be shipped.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon receipt. If an item is damaged, defective, or incorrect, contact us immediately at ashleycearley@gmail.com. We will evaluate the issue and may offer a replacement, store credit, or other remedy at our discretion.

  • Be prepared to provide photos or videos of the damage, including packaging.

  • Do not discard the item or packaging until we confirm the return process.

  • If a return is accepted, we will provide a return shipping label and instructions.

  • Items returned without prior authorization will not be accepted.

  • We cannot honor damage claims more than 30 days after delivery (as confirmed by tracking).

6. Intellectual Property

All content on this Site—including but not limited to books, logos, images, text, and artwork—is the exclusive property of [Your Name] and is protected by copyright and intellectual property laws. No material may be reproduced, copied, or distributed without prior written permission.

7. Prohibited Uses

You agree not to use the Site or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in any unlawful acts;

  • To violate any applicable laws or regulations;

  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;

  • To submit false or misleading information;

  • To upload or transmit malicious code or viruses;

  • To collect or track the personal information of others;

  • To spam, phish, pretext, crawl, or scrape;

  • To interfere with or circumvent the Site’s security features.

Violation of any of these prohibited uses may result in immediate termination of your access to the Site and its services.

8. Privacy

Your use of the Site is subject to our Privacy Policy, which outlines how your personal information is collected, used, and protected.

9. Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Use of the Site is at your own risk.

10. Changes to Terms

We may update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.

11. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, or shipping details. We reserve the right to correct such errors and update or cancel orders at any time without prior notice, even after an order has been submitted.

12. Contact Us

For questions regarding these Terms and Conditions, returns, or order issues, please contact us at:
📧 ashleycearley@gmail.com